Blagged

I ran into a strange issue the other day and thought I would share the solution. I had a laptop with Windows 7, and occasionally after shutting it down, everything would look like it was off, but the laptop stayed hot and the CPU fan would continue to run until the battery died.

I managed to duplicate the issue on another laptop, also running Windows 7. What was also interesting is that both laptops were configured with BitLocker for full disk encryption.

After some searching, I came across a Microsoft hotfix that resolves that specific issue on Windows 7 computers running BitLocker. Microsoft doesn’t include a cause in the information for the hotfix, so I have no idea what the actual issue is, but at least there’s an easy fix for it.

The hotfix is provided in article ID 975496 and can be found at the link below:

• http://support.microsoft.com/kb/975496